200 E Campus View Blvd
Suite 200
Columbus, OH 43235
(614) 985-3814

NEWSLETTERS

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2003
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June
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Why use an IVR?

How can I use an IVR? May 04
Jun 04
Aug 04
Cost comparisons: Live person vs. Web vs. IVR  Apr 04
An IVR is an I/O to your information (data) from any touch-tone phone.   May 04
An IVR provides "Real-time" information, 24 hours a day, 7 days a week. May 04
Jun 04
An IVR allows you to implement Expanded Hours of service without personnel. May 04
Jun 04
An IVR improves Customer Service. Jun 04
Apr 05
An IVR allows instant remote data access with little expenditures. Nov 03
An IVR provides better security than other data access options. Sep 03
Nov 03
Jul 05
An IVR is easy for customers and employees to use. Jun 04
An IVR provides the highest ROI of any technology available. Nov 03
An IVR compliments existing Web Access. Nov 03
Jun 04
Dec 04
May 05
An IVR can accept Payments over the phone. Jan 04
Mar 04
Nov 04
An IVR can breath new life into "Legacy" systems.   Apr 04
An IVR can Store-and-Forward information. May 04
Aug 04
Sep 05
An IVR can allow you to support Foreign Languages   Jul 04
An IVR can help you support "Mobile Office" workers   Apr 05
An IVR can provide Automated Information delivery Jan 06

Why use an ODT Vision IVR?

ODT Vision costs less than competitors' IVR. Jan 04
Feb 04
ODT Vision IVR is an "Open" non-proprietary system. Mar 04
Jun 04
ODT Vision is easier to customize than other competing systems. May 03
Oct 03
The ODT Vision IVR does not become "Obsolete".  Jun 04
The ODT Vision IVR is field upgradeable. Mar 04
Jun 04
The ODT Vision IVR has an inexpensive Text-to-speech option using
industry standard SAPI 5.1. 
Feb 04
Nov 05
The ODT Vision IVR has the ability to call (user written) external programs for extensibility. Feb 04
Mar 04
Jun 05
The ODT Vision IVR has the ability to connect to IBM AS/400, iSeries, i5. Mar 04
May 04
Jun 04
May 05
The ODT Vision IVR has the ability to connect to most other platforms
using ODBC or remote program calls.
Mar 04
May 04
Jun 04
May 05
The ODT Vision IVR uses non-proprietary hardware allowing user upgrades unlike our competitors "planned obsolescence".   Mar 04
Jun 04
The ODT Vision IVR provides a complete audit trail of IVR activity. May 04
The ODT Vision IVR has Foreign Language Support. Nov 03
May 04
Jul 04
Nov 05
The ODT Vision IVR has E-mail Support. Mar 04
May 04
The ODT Vision IVR has built-in Caller/Line capacity graphs. May 03
The ODT Vision IVR allows you to test IVR changes and enhancements on any PC before implementation on the production unit.
May 03
Sep 03
The ODT Vision unit allows remote monitoring across the network. Feb 04
Mar 04
Purchase of an ODT Vision IVR includes On-site installation and training.   Jun 03
The ODT Vision IVR includes a Voice Manager with facilitates the recording of System Voice Files.   Dec 03
Using an ODT Vision VRU usually requires no "Host" modifications.   Apr 04
A ODT Vision IVR can perform automated "Batch" or "Time" based operations.   May 04
The ODT Vision VRU has Multi-platform support. May 04
Jun 04
Aug 04
May 05
The ODT Vision VRU can create "Automated Response" systems. Jun 04
Oct 04
ODT Vision Rent-to-own option makes owning an IVR even more affordable Apr 06

Using the IBM AS/400 iSeries i5 with an IVR

Telephone access to IBM AS/400, iSeries, i5 using an IVR. Jun 03
Jul 03
Nov 03
Mar 04
Apr 04
May 05
Aug 05
Dec 05
InfoManager and data warehousing on the iSeries-using with an IVR Jun 06
ODT Vision gets award at Fall COMMON in Orlando.   Oct 03
Payment processing on an IBM AS/400, iSeries, i5 using an IVR.   Nov 04
Using the ODT Vision Control Window to control Rumba.   Oct 05
Ohio Data Transfer/Data Transfer Technologies becomes an IBM ISV in the iSeries Initiative for Innovation Dec 05
ODT Vision is IBM Server Proven by IBM for iSeries i5 (AS/400) Dec 05
ODT Vision is added to IBM Solution Connection Dec 05
ODT Vision may help you qualify for discounts from IBM Jan 06
ODT Vision sins product of the year in Business to Business category from Search400.com Feb 06

Industry specific uses for an IVR

Retail

Using an IVR in the Retail industry.

Jun 03
Jul 03
Oct 03
Aug 04
Sep 04
Nov 04
Feb 05
Mar 05
Distributor and Wholesale

Using an IVR in the Distribution or Wholesale industries.

Jun 03
Mar 04
Sep 04
Nov 04
Feb 05
Manufacturing

Using an IVR in the Manufacturing industry.

Aug 04
Sep 04
Nov 04
Jun 05
Insurance

Using an IVR in the Insurance industry.

May 03
Jun 03
Jul 04
Nov 04
Jan 05
Aug 05
HIPPA

Using an IVR with the current HIPPA requirements.

May 03
Jun 04
Oct 04
Medical

Using an IVR in the Medical industry.

May 03
Jun 04
Nov 04
Mar 05
Sep 05
Appointment Scheduling

Using an IVR for Appointment Scheduling

Jun 03
Jul 04
Sep 04
Banking & Credit Unions

Using an IVR in Banking.  Using an IVR in a Credit Union.

May 03
Jun 03
Sep 04
Nov 04
Nov 05
Brokerage, Financial, Mortgage

Using an IVR in the Brokerage, Financial, or Mortgage industries.

Jun 03
Sep 04
Oct 04
Nov 04
Jun 05
Government

Using in IVR in the Government sector.

Jun 03
Sep 03
Jan 04
Sep 04
Nov 04
May 05
May 06
Mayor's Court

Using an IVR is Mayor's Court.

Sep 03
Sep 04
Nov 04
Mar 05
Building Permits

Using an IVR for Building permits.

Sep 03
Jan 04
Nov 04
Emergency Notification

Using an IVR for Emergency Notification including National Security.

Sep 03
Aug 04
May 05
May 06
Schools and Universities, Other Organizations

Using an IVR in Schools, Universities, and for other Organizations.

Jun 03
Oct 04
Nov 04
Dec 04
Apr 05
May 05
May 06
Utilities and Fuel Delivery

Using an IVR in Utility and Fuel Delivery Organizations.

Jun 03
Sep 03
Jan 04
Aug 04
Nov 04
Jan 05
Apr 05
May 05
Jun 05
Trucking and Logistics

Using an IVR for Trucking and Logistics.

May 03
Jun 03
Sep 04
Service Industries

Using an IVR in the Service Industries.

Jul 04
Aug 04
Aug 04
Oct 04
Nov 04
Construction

Using an IVR in the Construction Industry.

Jun 03
Feb 05
Athletic Clubs, Golf Course

Using an IVR for Athletic Clubs, Golf Courses, and other Organizations.

Jun 03
Aug 04
Oct 04
Nov 04
Restaurant and Take-out

Using an IVR in a restaurant.  Using an IVR for Take-Out.

Jul 03
Aug 04
Feb 05
Sep 05
General and Other

Using an IVR in general business applications.

Jun 03
Aug 04
Nov 04
Mar 05
May 05
Jun 05
Sep 05
Software Development

Using an IVR in the Software Development industry.

Jan 05
Data Warehousing with InfoManager Jun 06

Integrating an IVR with other technologies

Telephone access to IBM AS/400, iSeries, i5 using an IVR. Jun 03
Jul 03
Nov 03
Mar 04
Apr 04
May 05
Aug 05
Dec 05
E-Mail Integration with an IVR. Oct 03
Nov 03
Mar 04
May 04
May 05
Aug 05
Fax and Report generation "on-demand" using an IVR. Oct 03
Nov 03
Dec 03
Mar 04
May 04
Jan 05
May 05
Aug 05
Credit Card and Check payment acceptance using an IVR. Sep 03
Jan 04
Mar 04
Nov 04
Mar 05
Apr 06
SMS and Cell phone integration with an IVR.   May 03
ODBC and the ODT Vision IVR. Sep 03
Jan 04
Mar 04
May 05
Using UNIX with an IVR. Sep 03
Jan 04
Mar 04
May 05
Automated Call Distribution (ADC) with a PBX and an IVR. Sep 03
Nov 03
May 04
Jan 05
Using externally callable programs to interface to the "outside world"
with the ODT Vision IVR.
Feb 04
Mar 04
Jun 05
Data Warehousing with InfoManager Jun 06

Scripting samples using an ODT Vision IVR

Accessing an external Database using an IVR. May 03
Using TTS (Text-to-speech) in an IVR application. May 04
Jun 04
Jan 06
Keying alphanumeric items using a phone keypad in an IVR application. Jun 03
Using Foreign Languages with an IVR. Jul 03
Checking for dates and times that your business is open or closed
using an IVR.
Sep 03
Feb 04
Sending out automated E-Mail using an IVR. Oct 03
Dec 04
Creating a Fax-back system for reports-on-demand using an IVR. Nov 03
Dec 03
Aug 05
Script examples for logging caller activity using an IVR. Jan 04
Collecting caller information and sending it via E-Mail using an IVR. Mar 04
Apr 04
Mar 05
Calling external programs from a script using the ODT Vision IVR. Apr 04
Creating an appointment scheduling script using an IVR. Jul 04
Sep 04
Creating a Class scheduling system using an IVR. Apr 05
Creating a "Gift Card" system with an IVR. Aug 04
Creating a Survey system with an IVR. Sep 05
Creating a "Test Results" Hotline using an IVR. Oct 04
Credit Card Processing using an IVR. Nov 04
Automated Call Distribution (ADC) and Emergency Notification
using an IVR.
Jan 05
Creating a Sub-contractor Posting system using an IVR. Feb 05
Creating a Store Locator system using an IVR. Jun 05
Creating an Open Enrollment system for HR using an IVR. Jul 05
Using the Control Window to control Rumba on an ODT Vision IVR. Oct 05

DTT, ODT, and 3rd Party relationships for ODT Vision

How an ODT Vision IVR can become a profit center for your software. Jun 03
IBM

Using ODT Vision with IBM hardware.

Dec 05
InfoManager

Data Warehousing for the IBM i5 (iSeries)
Jun 06
Cepstral (Voice files for TTS)

Using ODT Vision with Cepstral Voice files

Mar 04
Nov 05
Cap2020

Using ODT Vision with Cap2020 software.

Jul 04
Curbstone Corporation (payment processing)

Using ODT Vision with Curbstone software.

Nov 04
Jan 05
Feb 05
Mar 06
Apr 06
Gulf Data Systems

Using ODT Vision with Gulf Data Systems software

Nov 05
KohlTek LLC

Using ODT Vision to monitor Hardware, Software, and machines.

Jun 05
JBA

Using ODT Vision with JBA software.

Jun 03
Mar 04
Nov 04
Mar 05
J.D.Edwards

Using ODT Vision with J D Edwards software

Jun 03
Nov 04
HTE

Using ODT Vision with HTE software

Jun 03
Sep 03
GDS Professional Services

Using ODT Vision with GDS software

May 03

ODT Vision from Ohio Data Transfer

Lower payroll costs.
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24/7/365 Information & Service Support
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Multi-language support such as English/Spanish Concurrently.
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Standalone or direct connectivity to IBM iSeries or LAN based systems.
Read More